Solutions Architect
Designing secure, scalable cloud infrastructures with expertise in AWS services, Well-Architected principles, and driving customer success through innovative solutions
About Me
Passionate about creating exceptional digital experiences
I'm an AWS Solutions Architect with a passion for designing secure, scalable cloud infrastructures that drive business success. My expertise spans cloud architecture, infrastructure automation, and technical troubleshooting across AWS services.
Currently at Amazon Web Services, I've architected AWS solutions for 100+ B2B startup clients to improve performance, reduce cost, and accelerate business outcomes using scalable cloud technologies. I serve as a technical ambassador delivering guidance on Infrastructure as Code (IaC), CI/CD integration, and serverless application development.
☁️ Cloud Architecture
Expert in designing robust AWS infrastructures optimized for security, availability, and cost-efficiency
🛠️ Technical Leadership
NGDE Technical Field Community ambassador delivering guidance on IaC, CI/CD, and serverless development
🎯 Customer Success
Proven track record of translating complex business requirements into scalable cloud solutions
Core Expertise
AWS Services
Infrastructure & Development
Systems & Architecture
Experience
Solutions Architect
Amazon Web Services • September 2023 - Present
Architect AWS solutions for 100+ B2B startup clients to improve performance, reduce cost, and accelerate business outcomes using scalable cloud technologies. Consult clients to understand their business goals, technical requirements, and challenges through the discovery process and developed potential solutions. Create secure, scalable, reliable, and cost-optimized cloud infrastructure solutions using AWS's Well-Architected Framework. Serve as a technical ambassador to deliver guidance on Infrastructure as Code (IaC), CI/CD integration, and serverless application development. Run architecture workshops, whiteboarding sessions, and proof-of-concepts (POCs) to guide clients through cloud adoption, migrations, and modernizations. Partner with AWS Account Managers and Sales Managers to support clients throughout their cloud journey as the technical bridge to increase contract values. Led the "Q Activation Day" workshop for AWS's Gen AI product to accelerate adoption among clients.
Cloud Support Engineer
Amazon Web Services • January 2022 - September 2023
Delivered top-tier support services to 800+ Fortune 500 and educational institution B2B clients on networking, compute, and security services for CDK, CloudFormation, Control Tower, and Service Catalog products. Created tickets from the client issues and continually triaged them based on urgency and scope. Executed ticket resolution end-to-end through in-depth research, root cause analysis, solution proposal to the client's internal team, and ticket closure. Replicated customer environments using AWS CLI, SDKs, and proof-of-concept builds to validate fixes and accelerate issue resolution. Tracked performance and achieved the top 10% in ticket volume, customer satisfaction, and ticket resolution time. Collaborated cross-functionally on customer advocacy across Product, Engineering, and Sales Teams.
Network Operations Associate
Spectrum • September 2021 - December 2021
Delivered frontline technical support by diagnosing and resolving customer network connectivity issues. Monitored call queues and applied workload management strategies to minimize customer wait times and maintain SLAs. Supported the maintenance and troubleshooting of fiber optic and cell tower backhaul networks, ensuring reliable connectivity between access sites and core infrastructure to meet performance and uptime SLAs.
Education
Bachelor of Science, Network Operations
Western Governor's University • 2021
Comprehensive program focused on network infrastructure, cloud technologies, and IT operations management.
Associate of Science in Computer Science
San Jacinto Community College • 2016
Foundation in computer science principles, programming, and systems administration.
Key Achievements
Q Activation Day Workshop
Created and published workshop on AWS Workshops platform enabling customers to accelerate adoption of generative AI and cloud capabilities. Led multiple customer sessions driving AI transformation initiatives.
Infrastructure Automation Excellence
Advanced troubleshooting and resolution of 40+ CloudFormation support cases, contributing to infrastructure automation reliability improvements and customer success across diverse AWS environments.
Customer Success Leadership
Delivered 100+ successful customer engagements as Solutions Architect, designing secure and scalable AWS solutions that improved performance, reduced costs, and accelerated business outcomes.
Professional Links & Certifications
Connect with me and view my verified credentials
Certifications & Credentials
Amazon Web Services (AWS)
AWS Solutions Architect - Associate
Amazon Web Services
Valid: 2023 - 2026
Verify CredentialAWS Developer - Associate
Amazon Web Services
Valid: 2023 - 2026
Verify CredentialAWS SysOps Administrator - Associate
Amazon Web Services
Valid: 2023 - 2026
Verify CredentialCompTIA
CompTIA Security+
CompTIA
Valid: 2022 - 2025
Verify CredentialCompTIA A+
CompTIA
Valid: 2021 - 2024
Verify CredentialCompTIA Network+
CompTIA
Valid: 2021 - 2024
Verify CredentialCompTIA Linux+
CompTIA
Valid: 2021 - 2024
Verify CredentialCompTIA Project+
CompTIA
Valid: 2022 - 2025
Verify CredentialCompTIA A+
CompTIA
Valid: 2022 - 2025
Verify CredentialCompTIA Linux+
CompTIA
Valid: 2022 - 2025
Verify CredentialCompTIA Project+
CompTIA
Valid: 2022 - 2025
Verify CredentialLinux Professional Institute (LPI)
LPIC-1: Linux Administrator
Linux Professional Institute
Valid: 2022 - 2027
Verify CredentialTechnical Resources & Architecture Patterns
Detailed guides and industry best practices for modern cloud architectures
System Architecture Patterns
Three-Tier Architecture
Classic presentation, business, and data layer separation for scalable applications
Two-Tier Architecture
Client-server model for direct database communication and simplified deployment
Microservices Architecture
Distributed system design for scalable, maintainable applications
Event-Driven Architecture
Loosely coupled systems that respond to events for real-time processing
Hexagonal Architecture
Ports and Adapters pattern for testable, maintainable applications
Serverless Architecture
Event-driven, auto-scaling applications without server management
ETL Pipeline Patterns
Extract, Transform, Load architectures for scalable data processing
Connect With Me
Let's connect and discuss opportunities