George Bennett - Professional Headshot

Solutions Architect

Designing secure, scalable cloud infrastructures with expertise in AWS services, Well-Architected principles, and driving customer success through innovative solutions

100+ Customer Engagements
3+ Years Experience
9 Certifications
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About Me

Passionate about creating exceptional digital experiences

I'm an AWS Solutions Architect with a passion for designing secure, scalable cloud infrastructures that drive business success. My expertise spans cloud architecture, infrastructure automation, and technical troubleshooting across AWS services.

Currently at Amazon Web Services, I've architected AWS solutions for 100+ B2B startup clients to improve performance, reduce cost, and accelerate business outcomes using scalable cloud technologies. I serve as a technical ambassador delivering guidance on Infrastructure as Code (IaC), CI/CD integration, and serverless application development.

☁️ Cloud Architecture

Expert in designing robust AWS infrastructures optimized for security, availability, and cost-efficiency

🛠️ Technical Leadership

NGDE Technical Field Community ambassador delivering guidance on IaC, CI/CD, and serverless development

🎯 Customer Success

Proven track record of translating complex business requirements into scalable cloud solutions

Core Expertise

AWS Services

EC2 S3 VPC Lambda CloudFormation

Infrastructure & Development

Infrastructure as Code CI/CD Serverless AWS CLI

Systems & Architecture

Cloud Architecture Linux Systems Networking Security

Experience

Solutions Architect

Amazon Web Services • September 2023 - Present

Architect AWS solutions for 100+ B2B startup clients to improve performance, reduce cost, and accelerate business outcomes using scalable cloud technologies. Consult clients to understand their business goals, technical requirements, and challenges through the discovery process and developed potential solutions. Create secure, scalable, reliable, and cost-optimized cloud infrastructure solutions using AWS's Well-Architected Framework. Serve as a technical ambassador to deliver guidance on Infrastructure as Code (IaC), CI/CD integration, and serverless application development. Run architecture workshops, whiteboarding sessions, and proof-of-concepts (POCs) to guide clients through cloud adoption, migrations, and modernizations. Partner with AWS Account Managers and Sales Managers to support clients throughout their cloud journey as the technical bridge to increase contract values. Led the "Q Activation Day" workshop for AWS's Gen AI product to accelerate adoption among clients.

Cloud Support Engineer

Amazon Web Services • January 2022 - September 2023

Delivered top-tier support services to 800+ Fortune 500 and educational institution B2B clients on networking, compute, and security services for CDK, CloudFormation, Control Tower, and Service Catalog products. Created tickets from the client issues and continually triaged them based on urgency and scope. Executed ticket resolution end-to-end through in-depth research, root cause analysis, solution proposal to the client's internal team, and ticket closure. Replicated customer environments using AWS CLI, SDKs, and proof-of-concept builds to validate fixes and accelerate issue resolution. Tracked performance and achieved the top 10% in ticket volume, customer satisfaction, and ticket resolution time. Collaborated cross-functionally on customer advocacy across Product, Engineering, and Sales Teams.

Network Operations Associate

Spectrum • September 2021 - December 2021

Delivered frontline technical support by diagnosing and resolving customer network connectivity issues. Monitored call queues and applied workload management strategies to minimize customer wait times and maintain SLAs. Supported the maintenance and troubleshooting of fiber optic and cell tower backhaul networks, ensuring reliable connectivity between access sites and core infrastructure to meet performance and uptime SLAs.

Education

Bachelor of Science, Network Operations

Western Governor's University • 2021

Comprehensive program focused on network infrastructure, cloud technologies, and IT operations management.

Associate of Science in Computer Science

San Jacinto Community College • 2016

Foundation in computer science principles, programming, and systems administration.

Key Achievements

Q Activation Day Workshop

Created and published workshop on AWS Workshops platform enabling customers to accelerate adoption of generative AI and cloud capabilities. Led multiple customer sessions driving AI transformation initiatives.

Infrastructure Automation Excellence

Advanced troubleshooting and resolution of 40+ CloudFormation support cases, contributing to infrastructure automation reliability improvements and customer success across diverse AWS environments.

Customer Success Leadership

Delivered 100+ successful customer engagements as Solutions Architect, designing secure and scalable AWS solutions that improved performance, reduced costs, and accelerated business outcomes.

Professional Links & Certifications

Connect with me and view my verified credentials

Certifications & Credentials

☁️ Amazon Web Services (AWS)

AWS Solutions Architect - Associate

Amazon Web Services

Valid: 2023 - 2026

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AWS Developer - Associate

Amazon Web Services

Valid: 2023 - 2026

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AWS SysOps Administrator - Associate

Amazon Web Services

Valid: 2023 - 2026

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🛡️ CompTIA

CompTIA Security+

CompTIA

Valid: 2022 - 2025

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CompTIA A+

CompTIA

Valid: 2021 - 2024

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CompTIA Network+

CompTIA

Valid: 2021 - 2024

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CompTIA Linux+

CompTIA

Valid: 2021 - 2024

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CompTIA Project+

CompTIA

Valid: 2022 - 2025

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CompTIA A+

CompTIA

Valid: 2022 - 2025

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CompTIA Linux+

CompTIA

Valid: 2022 - 2025

Verify Credential

CompTIA Project+

CompTIA

Valid: 2022 - 2025

Verify Credential

🐧 Linux Professional Institute (LPI)

LPIC-1: Linux Administrator

Linux Professional Institute

Valid: 2022 - 2027

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Connect With Me

Let's connect and discuss opportunities

LinkedIn

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GitHub

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Location

Austin, TX