George Bennett
Solutions Architect
Designing secure, scalable cloud infrastructures with expertise in AWS services, Well-Architected principles, and driving customer success through innovative solutions
About Me
Passionate about creating exceptional digital experiences
I'm an AWS Solutions Architect with a passion for designing secure, scalable cloud infrastructures that drive business success. My expertise spans cloud architecture, infrastructure automation, and technical troubleshooting across AWS services.
Currently at Amazon Web Services, I've delivered 50+ customer engagements, architecting solutions that improve performance, reduce costs, and accelerate business outcomes. I serve as a Next Generation Developer Experience ambassador and have created workshops published on the AWS platform to help customers adopt generative AI and cloud capabilities.
☁️ Cloud Architecture
Expert in designing robust AWS infrastructures optimized for security, availability, and cost-efficiency
🛠️ Technical Leadership
NGDE Technical Field Community ambassador delivering guidance on IaC, CI/CD, and serverless development
🎯 Customer Success
Proven track record of translating complex business requirements into scalable cloud solutions
Core Expertise
AWS Services
Infrastructure & Development
Systems & Architecture
Experience
Solutions Architect
Amazon Web Services, Austin, TX • September 2024 - Present
Delivered 100+ successful customer engagements, architecting secure and scalable AWS solutions that improved performance, reduced costs, and accelerated business outcomes. Serve as Next Generation Developer Experience (NGDE) Technical Field Community ambassador, delivering expert guidance on Infrastructure as Code frameworks (CloudFormation, CDK, Terraform), CI/CD integration, and serverless application development. Design and implement cloud infrastructures optimized for high availability, security, cost efficiency, and scalability, leveraging the AWS Well-Architected Framework. Created and led the "Q Activation Day" workshop published on AWS Workshops platform.
Cloud Support Engineer
Amazon Web Services, Portland, OR • January 2022 - September 2024
Delivered technical support across phone, chat, and email, successfully resolving 800+ customer cases spanning networking, compute, and security services. Provided advanced troubleshooting for CloudFormation, resolving 40+ support operations cases and contributing to improvements in infrastructure automation reliability. Replicated customer environments using AWS CLI, SDKs, and proof-of-concept builds to validate fixes and accelerate issue resolution. Partnered with internal service teams as the voice of the customer, influencing product enhancements and driving measurable improvements in service performance.
Network Operations Associate
Spectrum, Austin, TX • September 2021 - December 2021
Delivered frontline technical support by diagnosing and resolving customer network connectivity issues. Monitored call queues and applied workload management strategies to minimize customer wait times and maintain SLAs.
Education
Bachelor of Science, Network Operations
Western Governor's University, Salt Lake City, UT • August 2021
Comprehensive program focused on network infrastructure, cloud technologies, and IT operations management.
Associate of Science in Computer Science
San Jacinto Community College, Houston, TX • May 2016
Foundation in computer science principles, programming, and systems administration.
Key Achievements
Q Activation Day Workshop
Created and published workshop on AWS Workshops platform enabling customers to accelerate adoption of generative AI and cloud capabilities. Led multiple customer sessions driving AI transformation initiatives.
Infrastructure Automation Excellence
Advanced troubleshooting and resolution of 40+ CloudFormation support cases, contributing to infrastructure automation reliability improvements and customer success across diverse AWS environments.
Customer Success Leadership
Delivered 100+ successful customer engagements as Solutions Architect, designing secure and scalable AWS solutions that improved performance, reduced costs, and accelerated business outcomes.
Professional Links & Certifications
Connect with me and view my verified credentials
Connect With Me
Certifications & Credentials
Amazon Web Services (AWS)
AWS Solutions Architect - Associate
Amazon Web Services
Valid: 2023 - 2026
Verify CredentialAWS Developer - Associate
Amazon Web Services
Valid: 2023 - 2026
Verify CredentialAWS SysOps Administrator - Associate
Amazon Web Services
Valid: 2023 - 2026
Verify CredentialCompTIA
CompTIA Security+
CompTIA
Valid: 2022 - 2025
Verify CredentialCompTIA A+
CompTIA
Valid: 2021 - 2024
Verify CredentialCompTIA Network+
CompTIA
Valid: 2021 - 2024
Verify CredentialCompTIA Linux+
CompTIA
Valid: 2021 - 2024
Verify CredentialCompTIA Project+
CompTIA
Valid: 2022 - 2025
Verify CredentialCompTIA A+
CompTIA
Valid: 2022 - 2025
Verify CredentialCompTIA Linux+
CompTIA
Valid: 2022 - 2025
Verify CredentialCompTIA Project+
CompTIA
Valid: 2022 - 2025
Verify CredentialLinux Professional Institute (LPI)
LPIC-1: Linux Administrator
Linux Professional Institute
Valid: 2022 - 2027
Verify Credential